Experience enables companies to manage online reputation and capture customer data to create a winning social strategy and boost customer satisfaction. Experience addresses customer feedback on all avenues of social media across a number of industries, including: insurance, mortgages, travel and hospitality, and auto dealerships.
Products and Services
Experience customer feedback includes managing listings to improve customer availability, improving online reputation, and monitoring social media activity. Experience also notifies customers of potential concerns before they reach social media in addition to providing data to companies about social media usage and marketing.